Queue management system

Key Specifications:

• Supports multiple dispensers of various types (Switch based, Touch Screen KIOSK, and mixed).
• Built in Digital Signage for Promotional videos, slides, and multilingual text on TV-based Master Displays.
• Token number displays for the counters.
• Multilingual display and printing.
• Multilingual Voice announcement
• Modular Server- browser Client-based design on Windows OS.
• Nested and Multiservice selection.
• Manual and Preconfigured multiservice forwarding.
• Detailed management reports and analytical data.
• Graphical reports.
• Delay alerts to Management.
• Dynamic load distribution.
• Central Monitoring System.
• Easy data backup and restore.
• Multiple provisions for priority customers.
• Option of form-based data collection against each token.
• Facility to add remarks to each token. The remarks are visible to every successive operator to whom this token is forwarded. Next operator can add his own remarks.
• Reports of breaks taken by the operator.